The Star and Shadow is deeply committed to protecting your personal
information. We never have nor ever would sell, trade or otherwise
share your data.
This is our current policy which is GDPR
compliant. From time to time we will amend this policy and update it as
needed. Changes would be done collectively and as a member of Star and
Shadow, you are welcome to be a part of the dialogue and the process.
Please be in touch if you would like to take a more active role in our
policy making process. We may email you about changes to this and all of
our governing policies.
We collect personal data four ways in the operation of Star and Shadow
1) Through the use of our website 2) Through membership 3) Through email list servers 4) Via visits to our venue
1) Our website: When
you visit our web site, the web server logs your IP addresses, the time
and date of your visit, the pages that were requested, the referring
website (if provided) and your internet browser version. The raw web
server logs are automatically deleted after 4 weeks.
and Shadow does not use Google Analytics which is a conscious decision
to opt out of excessive third-party monitoring. Our web traffic is
analysed by the open-source web analytics platform Matomo (formerly
known as Piwik), hosted by xtreamlab.net. For more details, please
Pages for individual events on
our web site often contain embedded content from 3rd party service
providers like youtube, vimeo, soundcloud etc. We are not able to
control what happens when you enter other sites as you will be operating
under their policies and within their servers and networks.
for our event are sometimes sold via a thirdparty, Ticketsource who
have their own privacy
2) Membership We
are a member owned and run cooperative. Anyone is able to become a
member of our venue, and, after 3 months of volunteering, a member of
our cooperative. All members provide their names, email addresses and
phone numbers. Our membership roster is held on a secure server with
access protected by passwords. The passwords are only shared with our
administrators and membership secretary and are not accessible by other
volunteers or outside entities. We will not share your personal
information internally or externally and only contact you using the
means you request.
You are able to see any data we hold and
request it to be removed from our membership roster at any point. Please
3) Email list servers We
have multiple email lists that allow our volunteers and visitors to
engage with Star and Shadow at varying levels which are self chosen. All
members of the lists can email the list and engage in dialogue, with
the exception of the main news list. This open, dialogic approach is
central to who we are and how we operate. We are aware that not all
members choose to engage in on-line dialogue so we have multiple ways to
communicate and be an active member of our community. List membership
is not mandatory for our members – anyone can opt out of this mode of
dialogue at any time through unsubscribing.
The lists are
managed my Simple List with each individual user able to subscribe or
unsubscribe to any list at anytime. Simple List operates under its own
data protection policy that is GDRP compliant. Please follow this link
if interested in reading it https://www.simplelists.com/contact.php
4) Visits to our venue
you visit Star and Shadow you may choose to provide your name and
contact information for purposes of safeguarding and venue/site safety.
Any physical material containing data you give to us is stored in a
locked cabinet and only accessible when audited or needed in case of an
How we use the Data
We use your email address in
exactly the ways you consent for it to be used and for no other reason.
We will only contact you in the way you request using the information
you choose to share with us.
Any use of data for analysing our
visitor and membership numbers and demographics for research, grant
monitoring, future fundraising and other reason will be done using
depersonalised data; your name and contact information will not be used.
We are committed to keeping you and your information safe.
have the right to see the your data at any time and to have it removed
from our databases by contacting us at firstname.lastname@example.org.
a member of Star and Shadow you are welcome to suggest changes to this
policy and be involved in our policy making collective. Please email us
if you would like to be a part of this process.